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RISK-FREE
Your Stetzerizer Filter purchase is covered by a 60 day no questions 100% satisfaction guarantee!!!
60 - Day 100% Satisfaction Guarantee on all Stetzerizer products!!!

Stetzerizer Filters do not wear out or ever need replacement. They are a one-time investment for a lifetime of healthier living.




Would you prefer to make easy monthly payments on your order? We accept PayPal's Bill Me Later, allowing you 6 months interest free financing. Just place your order as normal, choose PayPal as the payment method, and follow the Bill Me Later link.

Home > Terms and Conditions

Policies, Terms and Conditions (Updated 12/29/15):

 
1) 60-Day Satisfaction Guarantee, Returns & Refunds  by 
100% Satisfaction Guarantee on all Stetzerizer Filter Orders
All Stetzerizer brand products are backed by a 60 day 100% Satisfaction Guarantee.  If for any reason you are unsatisfied with your Stetzerizer brand purchase, or you change your mind, you may contact us to obtain an RMA (return material authorization) number, and return your order.  You are responsible for the shipping costs for the return plus the original actual shipping costs ($11-15 usually) incurred by us.  As long as the return is received within 60 days of your original purchase, we will refund the entire price of your order minus the original actual shipping cost we incurred.

If your order is incorrect or if any of the merchandise is damaged, we will provide you with a return shipping label and then we will replace the item free of charge once we receive it.

To request an RMA, you may contact us by phone at 1-888-480-7759 or by clicking My Account at the top (make sure you login), clicking the order you would like to return, and requesting an RMA through the online automated form.  You must have an RMA number prior to sending us a package.

Non-Stetzerizer brand products are returnable in new (resellable) condition with all packaging, parts, accessories, manuals, etc within 30 days of your receipt of the order, unless otherwise specified on the product information/detail page.  Please obtain an RMA as described above before returning any products.  

Some special-order items like cut shielding material, opened air-tube headsets, etc may be non-returnable - be sure to read the product details on the product information/detail page to see if this policy applies.  Most non-Stetzerizer items are returnable, but may be subject to a restocking fee up to 20% of the product purchase price at our discretion.  Customer is responsible for paying the original shipping charges on the order if free shipping was applied, as well as the return shipping costs.  Customers should always verify that they received their refund.  ElectraHealth is not responsible for refunds 90 days or more past the date we received your refund package.

*Wholesale customers do not qualify for the 60-day return policy.
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2) Free Shipping & Shipping Policies  by 
Free Shipping -- Our free shipping offers only apply to USPS Priority or UPS ground at our discretion shipping to the 50 US states. Shipping to other countries will incur a surcharge to cover the cost of the shipping.  We do not mark-up shipping.  Orders must qualify for free shipping by being over $199 in value or otherwise marked free shipping on the product level.  Orders that received free shipping, and then are subsequently partially returned to us, bringing the value below the free shipping threshold will be charged the original shipping cost.

Shipping Time -- Most orders received before 3:00PM central time will ship the same day, provided the product ordered is in stock. Most orders received after 3:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Stetzerizer-US.com or other parties only as an estimate.

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BINDING TERMS OF USE CONTRACT  by 
By accessing the websites stetzerizer-us.com and electrahealth.com top level domains and all subdomains (hereinafter, "ElectraHealth.com"), the website visitor, user, client, customer, or telephone caller (hereinafter, "client") hereby agrees to and is bound by these terms of use - a private contract and agreement between client and SHAUN A KRANISH.

The information hosted on ElectraHealth.com is for informational and educational purposes only.

MAY NOT BE USED AS MEDICAL, LEGAL, OR ELECTRICAL OR ELECTRONIC ADVICE

All information including but not limited to: publications, articles, posts, comments, and stories hosted on ElectraHealth.com and/or conveyed in telephone conversation or consulting (hereinafter collectively, "information") between ElectraHealth.com, its owner SHAUN A KRANISH, employees, agents, associates, affiliates, visitors, users, customers, clients, and all other associates (hereinafter collectively, "community") shall not be deemed or used as medical advice. The community does not give out or provide medical advice. For medical advice, consult a licensed physician. Information shall not be deemed or used as legal advice. The community does not give out or provide legal advice. For medical advice, consult a licensed attorney. Information shall not be deemed or used as electrical or electronic advice. The community does not give out or provide electrical or electronic advice. For electrical or electronic advice, consult a licensed electrician or electrical engineer.

RISK OF ILL HEALTH EFFECTS, ELECTRIC SHOCK, DEATH, FIRE AND OTHER INJURY

Scientific research and literature has shown that electric fields, magnetic fields, contact current and other exposure to man-made energy may have significant effect on health and cause a variety of serious illnesses and premature death. There are also very likely and real risks posed by wireless radiofrequency energy that travels through the air and also electricity that travels through the earth (ground current). The use of electricity in the home poses increased exposure to electric and magnetic fields, contact current, high frequencies, and radiofrequency energy that likely may contribute to health problems. Increasing your knowledge, measuring your environment, and reducing exposure to such energy may reduce some of these risks of the more long-term health effects associated with the use of electricity and electronics.

The use of electricity and electrical devices, wiring, products, adapters, etc also pose the very real risk of death by electrical shock. Wiring can fail, electrical or electronic devices may have defects, may be incorrectly installed or used, may wear over time, and these and other situations can cause death by electrical shock, fire, or smoke inhalation caused by electrical fire. Increasing your knowledge of electrical safety precautions, inspecting devices, working with a licensed electrician to ensure circuits are wired, fused, and protected by ground-fault and/or arc-fault circuit interrupters may reduce some of these risks.

HOLD HARMLESS AND INDEMNITY OF COMMUNITY AND ACCEPTANCE OF LIABILITY BY CLIENT

For valuable consideration of information provided by ElectraHealth.com or made available to client electronically or by phone, client hereby agrees to hold harmless and indemnify community against any and all claims, legal actions, orders, warrants, judgments, demands, liabilities, losses, depositions, summonses, lawsuits, costs, fines, liens, levies, penalties, damages, interests, and expenses whatsoever, both absolute and contingent, as are due and as might become due, now existing and as might hereafter arise, and as might be suffered-incurred by, as well as imposed on, client for any reason, purpose, and cause whatsoever arising from client's application or use of information.

ElectraHealth.com and SHAUN A KRANISH offer and sell tangible and intangible products and services privately. For valuable consideration of making these products and services available to client, in consideration of product information and other information made available, and in consideration of the services rendered to client to accept, process, and deliver orders, and in consideration of client support/service avenues (see SUPPORT section below) made available to client and information provided after the transaction including but not limited to community helping client make contact with product manufacturer, client hereby agrees to hold harmless and indemnify community against any and all claims, legal actions, orders, warrants, judgments, demands, liabilities, losses, depositions, summonses, lawsuits, costs, fines, liens, levies, penalties, damages, interests, and expenses whatsoever, both absolute and contingent, as are due and as might become due, now existing and as might hereafter arise, and as might be suffered-incurred by, as well as imposed on, client for any reason, purpose, and cause whatsoever arising from client's application or use of information.

ElectraHealth.com and community accept no responsibility or liability for the use of products provided or sold by ElectraHealth.com or community. Client assumes and accepts the full risk for use of any and all products or information provided by community.  Client furthermore assumes and accepts the full responsibility and liability of any and all claims, legal actions, orders, warrants, judgments, demands, liabilities, losses, depositions, summonses, lawsuits, costs, fines, liens, levies, penalties, damages, interests, and expenses whatsoever, both absolute and contingent, as are due and as might become due, now existing and as might hereafter arise, and as might be suffered-incurred by, as well as imposed on, any third party to whom client may sell, trade, exchange, transfer, or deliver products, or otherwise allow or fail to prevent from taking possession and using products for any reason, purpose, and cause whatsoever arising from the use of ElectraHealth.com products originally provided to client by any and all third parties.

SUPPORT

Support is best provided to client through the website http://support.electrahealth.com

ElectraHealth.com and community seek to assist client through support and providing and guiding client to use the easily-accessible tools such as customer self-help/knowledgebase information provided at http://support.electrahealth.com, community forum discussion and questions/answers provided at http://support.electrahealth.com, private message/support requests which can be sent to ElectraHealth.com, SHAUN KRANISH, and community, product review feature, and store review feature hosted by independent third parties. These avenues provide customers with the ability to get support and help, share their experience, pleasure, displeasure, likes, dislikes, concerns, and issues with products.
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Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept the following credit cards: Visa, MasterCard,  American Express, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

In order to ensure your security, we do NOT store any of your credit card information.  If you wish to change your order or add to your order, we may need to ask you for your information again since we do not store it.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. We must wait for funds to clear before we ship your merchandise when you pay by check/money order. This can take from 3 to 10 days. For quicker shipping - please use a Credit Card, PayPal, Dwolla, or some other instant form of payment. Contact us for more options. We will charge a $25 fee on all returned checks.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Stetzerizer-US.com reserves the right at any time after receipt of your order to accept or decline your order for any reason.
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Privacy  by 
Our privacy policy sums up easily: we treat our customer's information and privacy with the utmost respect and confidentiality - the way we would like others to treat our own. We never sell, rent, or share information with anyone else, except as necessary to serve you (order fulfillment/shipping/etc) and complete your order. We never share our email list or subscribers with anyone, period.

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology. If you placed an order through one of our web affiliates, some information may be released to that web affiliate. We will not share any of your information with any other third parties, unless it is a necessary part of the order fulfillment process, at which point only the minimal information is shared.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Stetzerizer-US.com site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Stetzerizer-US.com site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Standard Rental Agreement  by 
ElectraHealth.com rents equipment to customers with the following standard terms. Carefully check the product description of the rental product you are looking at to make sure there are no special rental terms (they will be clearly marked by the checkbox at the top) for that particular rental.

Unless otherwise noted, the Standard Rental Agreement is as follows:

  1. Renter (customer) must pay the rental fee and security deposit upfront, as well as shipping charges.
  2. Rentals are for a 1-week period and include Prepaid return label (Either United States Postal Service (USPS - Mail/Post Office) or UPS (Brown Trucks).
  3. 1 week begins the day renter receives the unit, based on tracking/delivery confirmation by carrier.
  4. Renter should carefully keep all original materials including packaging, packing materials, instructions, etc.
  5. Renter should carefully handle meters as they are fragile.
  6. Renter should carefully pack the units in the same manner they received them with all original materials.
  7. Renter must submit return box, sealed with tape and with prepaid return label affixed to appropriate carrier (USPS or UPS) on the 7th day - exactly 1 week after box was received.
  8. Renter will receive refund of the security deposit minus actual shipping charges (actual incurred charges to and from renter will be totaled, minus the shipping charges paid at time of checkout, and the difference will be subtracted from the security deposit refund. (eg. If rental fee is $25, security deposit is $50, shipping charges are $12 at time of checkout, and actual shipping to is $11 and return shipping is $11 ($22 - $12 = $10) renter will receive $40 back if unit is returned in time).
  9. Additional days will be prorated at the weekly rental rate if unit(s) are not returned on time.  Day of return is determined by first scan-in of the package by carrier.
  10. Renter should call or Contact Us if there are any questions, if renter need's to arrange for extra time, or if renter is interested in converting the rental to a purchase.
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Free shipping on all orders over $199 to US customers or US addresses

Alert: Don't be deceived by imitation filters!
Beware of imitation or knockoff filters.
Know the differences and get genuine Stetzerizer Filters!